Privacy Statement

Coinify ApS ("we") operates http://www.coinify.com(the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy

Collection of information

Coinify collects statistics and data through Coinify services in order to improve usability, reliability and product functionality

When you visit the Coinify website, we may collect your IP address and standard web log information, such as your browser type and the pages you accessed. When you open an account, we collect the following types of information from you:

  1. Personal information, such as email and country of residence.
  2. Financial information, such as the full bank account numbers that you add to your Coinify account or give us when you use the Coinify services.
  3. Scanned copies of government issued photo ID and utility bills / company registration.

Before permitting you to fully use and access our service, we may also require you to provide additional information so that we can verify your identity, address and your date of birth to manage the risk of abuse, fraud, money laundering and terrorist financing. We may also obtain additional information about you from third parties (e.g.: credit bureaus and identity verification services). When you are using the Coinify service, we collect information about your account transactions and your other activities on our website or using any service provided by Coinify. We may also collect information about your computer for fraud prevention purposes. Lastly, we also collect additional information from or about you in other ways from contact with our customer support team, results when you respond to a survey and from other interactions.

Cookies

One method Coinify uses to collect data about your use of Coinify services is through the use of cookies (small files placed on your hard drive). These help to analyze visits to our services and help us to deliver a more useful final product. You can manage cookies through the settings of your Internet browser. You can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies.

Processing information

Coinify takes safeguarding your privacy seriously. Specific items of personal information will not be disclosed to third parties unless you have expressly accepted this. This includes name, address and email.

Coinify will never share your specific consumption data to third parties without your express consent. (unless needed for a transaction)

Coinify's technical staff is authorized to access data when necessary. This typically includes investigating suspicious transactions, technical problems and irregularities.

Coinify uses information about consumption on a statistical level, which your consumption data can be included. This happens for example if users want to compare their own consumption of a particular social group or the resale of statistics to third parties. Coinify ensures that statistical data does not contain personally identifying information and therefore can not be traced back to the individual user.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence.

Coinify is committed to the high standard of data security and precision. However, Coinify shall not be liable for any loss that you may incur as a result of malfunctions, errors, security breaches or any other reason. In cases where Coinify establishes contact between the user and the third party, Coinify shall not be liable for any agreements and contracts concluded between these parties.

Encryption of data traffic

The data that is communicated back and forth between Coinify and your computer is encrypted with a 256-bit SSL certificate. This means no one can intercept the data stream between Coinify and your device.

How We Collect Information About You

When you visit the Coinify website, we may collect your IP address and standard web log information, such as your browser type and the pages you accessed. When you open an account, we collect the following types of information from you:

Before permitting you to fully use and access our service, we may also require you to provide additional information so that we can verify your identity, address and your date of birth to manage the risk of abuse, fraud, money laundering and terrorist financing. We may also obtain additional information about you from third parties (e.g.: credit bureaus and identity verification services).

Internal Use of Information

We collect, store and process your personal information on our privately hosted servers in Europe. We maintain physical, electronic and procedural safeguards to protect our servers 24 hours a day. We use the information collected about you to provide our services, process your transactions and to provide better customer service. We give access to personally identifiable information about our members only to those employees who require it to fulfill customer service requests. Your banking information is never exposed and only your last four digits at most will be visible for verification purposes.

Information Security

Coinify is committed to handling your customer information with the highest standards of information security. When your information is transferred over the internet, SSL encryption is used to ensure your sensitive data is not accessible to anyone on the internet.

Governing laws

Information collected through Coinify will be treated in accordance with current Danish legislation and the Data Protection Agency guidelines.

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