Every Coinify point of contact

Contact us

Find your topic below and write to the address listed. Including your Coinify account email and any transaction ID speeds up the reply.

For general customer support inquiries and assistance with our services.

For customer complaints, escalations, and unresolved customer service matters.

For legal inquiries, including official requests from government authorities and other legal matters.

For inquiries relating to data protection, privacy, and GDPR.

Formal requests, court orders, and criminal investigation inquiries from law enforcement agencies.

For inquiries and requests relating to Travel Rule requirements and compliance.

For security-related inquiries, vulnerability reports, and bug bounty matters.

Not sure where to write?

Send it to support and we will route it internally.